Refunds will be processed if:

The item arrives damaged or incorrect.

We are unable to fulfill your order due to unforeseen circumstances.

Refunds will be issued back to your original payment method within 5–7 business days after approval.

Non-Refundable Items:

Custom engraved items with no defects

Digital gift cards

Shipping costs (unless we made an error)

If you receive a defective or incorrect item, please email us at [your email here] within 14 days of receiving your order, and we’ll make it right.